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Continue reading →: Display Custom Entity on IPad or Windows 8 CRM App Home Screen
I recently got a chance to work with CRM on Tablets. The requirement was to display a Custom entity on Tablets home screen. It’s very easy to achieve with below steps. Enable entity for tablets I have a Custom entity ‘Change Of Address’ To enable this for tablets, Go to…
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Continue reading →: Executing Failed Workflow Async Jobs – CRM
In my CRM application we trigger workflows on creation of Orders. Other day because SQL server was down, there were 600 System Jobs failed with ‘SQL Time Out’ error. Once SQL server issue fixed we had the problem of fixing failed workflow jobs, Since I cannot re-execute the failed jobs from…
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Continue reading →: SQL Server Error While Exporting Advanced Find Records To Excel
Few Users reported that they were getting “SQL Server Error” while trying to export the Advanced Find records to Excel. Reason : The filter they used in Advanced Find resulted more than 10000 records. CRM has OOB limit of 10000 records to export. If your CRM instance is on premise,…
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Continue reading →: There is no active transaction – Error on Case Resolution
I have an on demand workflow which Resolve the Case’s. I got below exception when I run the workflow against a Case. Reason & Fix – There is no active transaction Error – message usually denotes the failure in any other Plug-in steps already registered on the same event. In…
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Continue reading →: Both ‘amount’ and ‘percentage’ cannot be set – CRM Data Import Error
I got below error when I tried to import OOB ‘ContractDetail’ record using Data Import. Reason: My Data Import template had ‘Discount’ and ‘Discount (%)’ fields and I gave 0 in both fields Since ‘Discount (%)’ is computational field which would auto calculated by system, it given error while…
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Continue reading →: Instance is inactive and unavailable for sign in – CRM online
Recently i signed up for 30 days trail version of CRM online. After provisioning, I was unable to access the Organization as it was inactive and not allowing me to log-in. I did not find resolution myself for this issue, however contacting CRM support team solved the issue. You can also create a Service…
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Continue reading →: Duplicate record execution with System.Timer Elapsed event
We have a windows service with System.Timer control which periodically polls the records from Data Base and processes in its Elapsed event as below. protected void Timer1_Elapsed(object sender, System.Timers.ElapsedEventArgs e) { // Business logic goes here } Everything seems working fine until we noticed few records executing twice causing…
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Continue reading →: 2014 in review
The WordPress.com stats helper monkeys prepared a 2014 annual report for this blog. Here’s an excerpt: The Louvre Museum has 8.5 million visitors per year. This blog was viewed about 170,000 times in 2014. If it were an exhibit at the Louvre Museum, it would take about 7 days for…
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Continue reading →: Hierarchy Visualization – CRM 2015
With CRM 2015, you can represent self-referenced records in Chart format, this feature called as ‘Hierarchy Visualization’. If the Entity is configured for ‘Hierarchy Visualization’, a symbol as below will appear for Self referenced records. By clicking the chart symbol you will be redirected to below Chart. Every rectangle, contain…
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Continue reading →: Custom Help Pages – CRM 2015
Before CRM 2015 to get custom help pages, the only way is running unsupported PowerShell commands. With CRM 2015, CRM administrators can configure Custom help pages for entire organization or for specific customizable entities. Organization Level Custom Help Go Settings -> Administration -> System Settings Provide URL of the web…


