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Home > CRM > Both ‘amount’ and ‘percentage’ cannot be set – CRM Data Import Error

Both ‘amount’ and ‘percentage’ cannot be set – CRM Data Import Error

I got below error when I tried to import OOB ‘ContractDetail’ record using Data Import.

ContractDetial import error

Data import error

Reason:

  • My Data Import template had ‘Discount’ and ‘Discount (%)’ fields and I gave 0 in both fields
Contract Detail Data Template

Contract Detail Data Template

 

  • Since ‘Discount (%)’ is computational field which would auto calculated by system, it given error while import.

Fix:

  • You don’t need to input ‘Discount (%)’. Remove ‘Discount (%)’ field from your data file and import the file.

🙂

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