There is no active transaction – Error on Case Resolution
I have an on demand workflow which Resolve the Case’s. I got below exception when I run the workflow against a Case.
Reason & Fix –
- There is no active transaction Error – message usually denotes the failure in any other Plug-in steps already registered on the same event.
- In my scenario, there were OOB Activity Feeds Plug-in steps registered on Case entity ‘SetDynamicState’ message.
- So the Activity Feeds ‘SetDynamicState’ message failing when my workflow tried to change status of Case, causing “no active transaction Error “.
- By deactivating the Activity Feed step on Case entity ‘SetDynamicState’ message solved the problem.
🙂
Categories: CRM
Case Resolve, CRM, No Active Transactions
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