Home > CRM > DataMigrationUtility – Unable to connect to the Dynamics instance

DataMigrationUtility – Unable to connect to the Dynamics instance

I was getting following error while connecting to dynamics instance using ‘DataMigrationUtility’ comes with SDK.

You don’t have permission to access any of the organizations in the Microsoft Common Data Service region that you specified. If you’re not sure which region your organization resides in, choose “Don’t know” for the CDS region and try again. Otherwise check with your CDS administrator.

 

MigrationUtility_1

 

Fix:

It seems the issue is with ‘DataMigrationUtility’ and following workaround resolved the issue in my case

  • Get the latest version of the ‘DataMigrationUtility’ tool.
  • In the Login screen,
    • Select ‘Online Region’
    • Leave ‘User Name’ and ‘Password’ fields blank

MigrationUtility_2

  • Click ‘Login’
  • Tool will prompt you the credentials in a new popup.
  • Enter your credentials and ‘Connect’

Notes:

  • I tried by unchecking ‘Show Advanced’ option but had no luck.
  • Also, I could not connect when I chose “Don’t Know” option in ‘Online Region’ field and left the ‘User Name’ and ‘Password’ fields blank.
  • The exact combination specified in ‘Fix’ worked for me.
  • After the workaround, I could connect to the Dynamics instance from ‘DataMigrationUtility’ normally from next time.

πŸ™‚

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