Home > CRM, Dynamics 365 > D365 – How to turn On/Off ‘Unified Interface Only mode’

D365 – How to turn On/Off ‘Unified Interface Only mode’

Today, I subscribed to my new D365 30 days trail and noticed the ‘Sales’ web Application opening up in ‘Unified Interface’ mode rather than in Classic web mode by default.

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When noticed, the URL of the Dynamics landing page (My Apps) has a parameter forceUCI=1

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It seems that Unified Interface ONLY mode has been implied on my new instance.

What is Unified Interface Only mode?

  • As per the documentation, Microsoft product team wants us to adopt to UCI (Unified Client Interface), to provide superior performance and usability.
  • All the new Dynamics 365 for Customer Engagement environments (instances) and Common Data Service environments, will be provisioned in Unified Interface Only mode.

Enable/Disable Unified Interface Only mode:

  • To Enable/Disable Unified Interface Only mode, navigate to ‘Settings’ tab by clicking on ‘Advanced Settings’ from the ribbon Gear button.

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  • Open Settings -> Administration -> System Settings

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  • Select the option under ‘Use the new Unified Interface only (recommended)’ section.

Accessing the legacy web client app:

  • The legacy web client app, also known as Dynamics 365 – custom, is hidden from end users when a new environment is provisioned.
  • It is always visible to those with System Administrator and System Customizer roles, and to other custom roles with similar privileges.
  • To enable the Legacy App to non-admin users,
    • Go to Settings > Administration > System Settings > General tab. Under Show legacy Dynamics 365 – custom app, select Yes for Show this app to all users, not just administrators.
    • In the Power Platform Admin center, go to Environments and select an environment. Go to Settings > Behavior > Interface settings and then turn on Show legacy app to everyone, not just admins.

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  • Note:
    • When ‘Unified Interface Only mode’ is enabled, Dynamics 365 – custom opens in Unified Interface and not in the legacy web client.
    • Legacy app opens only If users only have access to the Dynamics 365 – custom app and no other model-driven apps.

🙂

 

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