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Home > CRM, Dynamics Portals > Dynamics Portals – Entity List not rendering on Web Page

Dynamics Portals – Entity List not rendering on Web Page

Other day I faced a strange issue in my Portals, where my Entity list NOT rendering on the Web Page. The story goes as below.

  • I have an Entity List ‘Contact’ with 2 views configured.

Portal_WP_2

  • Created a ‘Web Page’ and set the ‘Entity List’ to ‘Contacts’ and ‘Published State’ set to ‘Published’

Portal_WP_1

  • Go to Portal and refresh the Web Page but there is no trace of ‘Entity List’

Portal_WP_3

  • Initially I suspected Cache Issue, hence I reopened and cleared the Cache but still no luck.

Portal_WP_4

Fix:

  • Portal’s ‘Content Editor’ came to my rescue.
  • On the Portal, navigate to the ‘Web Form’ and click on ‘Edit’ from ‘Content Editor’ menu.

Portal_WP_5

  • In the ‘Edit Contact List’ screen, set the ‘Entity List’ to the ‘Contacts’ entity list and Save.

Portal_WP_6

  • That’s solved the issue and I could see the ‘Contacts’ entity list rendered on the ‘Web Page’

Portal_WP_7

Note:

  • I don’t have reason or explanation what caused this behavior. Alternately you can try Restart the portal if you have O365 ‘Admin Center’ access.

🙂

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