Rajeev Pentyala – Microsoft Power Platform

I was getting below ‘Cryptographic operation’ error while opening ADX portal from IIS.

Cryptographic-error-adx-portal

From the error, it’s clear that ADX portal encountered issue while decryption of Password.

Points to ponder:

• When you run ADX portal for the first time, it opens Configuration screen to capture CRM organization credentials.
• Credentials provided in Configuration screen will get saved under “../App_Data/settings.xml” file.

Configuration-screen-adx

• Password will be encrypted in Base64 string.

Settings-file-adx

Reason:

• In my case, “../App_Data/settings.xml” file got corrupted.

Fix:

• Delete the ‘settings.xml’ file from your visual studio solution’s “../App_Data” folder.

settings-adx

• Browse the portal
• This time Portal, opens Configuration screen and creates a new “../App_Data/settings.xml”

🙂