Rajeev Pentyala – Microsoft Power Platform

Recently we configured F5 load balancer and from then we were frequently getting Script Error Notifications while navigating in CRM application.

In error report there is below content

<CrmScriptErrorReport>

<ReportVersion>1.0</ReportVersion>

<ScriptErrorDetails>

<Message>Error initializing component with element id=’xxxx’ and with type=’null’: Object doesn’t support this action</Message>

Reason

• ‘Anonymous Authentication’ has been disabled for one of the CRM application in NLB.
• CRM authenticates once for the session and then uses ‘Anonymous’ access to load the components like web resources,Notifications etc. Hence its required to enable Anonymous Authentication.

Fix

• Enable ‘Anonymous Authentication’ and reset the IIS.

Anonymous Authentication Enabled

🙂