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Home > CRM > Error initializing component with element id=’xxxx’ and with type=’null’: Object doesn’t support this action – CRM

Error initializing component with element id=’xxxx’ and with type=’null’: Object doesn’t support this action – CRM

Recently we configured F5 load balancer and from then we were frequently getting Script Error Notifications while navigating in CRM application.

In error report there is below content

<CrmScriptErrorReport>

<ReportVersion>1.0</ReportVersion>

<ScriptErrorDetails>

<Message>Error initializing component with element id=’xxxx’ and with type=’null’: Object doesn’t support this action</Message>

Reason

  • ‘Anonymous Authentication’ has been disabled for one of the CRM application in NLB.
  • CRM authenticates once for the session and then uses ‘Anonymous’ access to load the components like web resources,Notifications etc. Hence its required to enable Anonymous Authentication.

Fix

  • Enable ‘Anonymous Authentication’ and reset the IIS.
Anonymous Authentication Enabled

Anonymous Authentication Enabled

🙂

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