Home > CRM 2011, SSRS > Report cannot be displayed – rsProcessingAborted

Report cannot be displayed – rsProcessingAborted


This is the most common error we get when you run a custom report from CRM.

Report error - rsProcessingAborted

Report error – rsProcessingAborted

Though there could be many reasons below are the ways to know the reason for issue

To debug:-

  • Connect to the machine where your SSRS server installed and open the event viewer
    • Run –> eventvwr –> Windows –> Application
Report error - Event Viewer

Report error – Event Viewer

  • For detailed error description, open the SQL Reporting logs from below path
    • C:\Program Files\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\LogFiles


  1. May 16, 2013 at 10:40 AM

    This is one of those classic errors!

    Updating the spn for the service account resolves the case.


  2. Flora
    August 15, 2013 at 3:41 AM

    Hello Farhan,
    I’m having the same issue, I saw your solution and I would like to ask, how you can update the spn for the service account?

    Thank you very much for your reply in advance.


  3. sunil
    September 11, 2013 at 10:50 PM

    For us it was happening on CRM online 2011, the same error. However in our case the user (or the security role) did not have permission to one of the entities that the report was trying to pull.

  4. Carlos
    January 6, 2014 at 8:11 PM

    how where you able to figure out what entity the report was trying to pull?
    i’m having a similar issue, if i give the user sys admin role the report works fine… can’t figure out what entity it’s trying to pul for me to adjust the permissions

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