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Continue reading →: Using CRM 2011 SOAP and REST endpoints with Silverlight
To communicate with CRM 2011 from Silverlight application you can either use SOAP or REST endpoints. URL’s for both endpoints will be available under “Developer Resources” section (Go to Settings -> Customizations -> Developer Resources) Below are the important points on usage & limitations of both endpoints Using REST endpoint with Silverlight…
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Continue reading →: Access denied to temporary Asp.net files folder – error while browsing Aspx page
I was getting below “Access denied” error, when I was browsing my Aspx page hosted in IIS 7. Hers are more details about my hosted Asp.net web application Website application pool’s Pipeline mode is “Integrated” Application pool Identity set to a Service Account Below is the reason and fix that worked…
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Continue reading →: How to set 24 or 12 hour time format setting in CRM
In CRM, if you want show your date time fields with either 24 or 12 hour time formats, we can easily do it with either System settings/ Personal options System settings :- You can make the SYSTEM level “Time format” setting by Go to Settings –> Administration –> System settings Go to…
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Continue reading →: The user authentication passed to the platform is not valid error – CRM 2011
We were getting below exception when we click “Track in CRM” button from CRM 2011 outlook client The user authentication passed to the platform is not valid Fix We fixed the issue by providing the “Act on Behalf of Another User” privilege to the User’s security role So what is…
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Continue reading →: CRM 2011 sub grid grey out/freezing issue – workaround
We have a custom entity form having 2 sub grids. The problem was, when we open the record and click on ‘Save’ ribbon button (I.e., updating record) Sub grids are not getting refreshed Sub grid section is greying out To fix the sub grid refresh issue, we used below retry…
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Continue reading →: CRM 2011 Service update – Polaris released
Microsoft has released its CRM 2011 December 2012 Service Update, codenamed “Polaris”. Here is video of Polaris user experience enhancements by CRM team. Download the SDK from here Polaris has much awaited cross browser support and list of new capabilities Cross browser support Versions of Mozilla Firefox and Google Chrome on…
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Continue reading →: Deleting personal views in CRM 2011
Today I was trying to delete one of my “Personal View” and to my surprise I had to spend some time to figure out the delete option. Below are the steps to delete “Personal Views” in CRM 2011 Go to “Advanced Find” Choose the entity which you have Personal View…
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Continue reading →: Minimum privileges required to access CRM application
To access CRM application using either Browser or Outlook and perform common tasks all users must be assigned at least one security role with below minimum privileges. Below is the matrix Entity Name Privilege(s) Access Level Security role “Tab” Name User Entity UI Settings Create, Read, Write User Core Records…
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Continue reading →: Entity Ownership in CRM 2011
In CRM 2011, when you create a new entity you can define the entities “Ownership” by choosing “Ownership” option So what does it mean? Entities, can be owned by Organization User or a Team Lets see the difference between both Organization owned entity Records of “Organization owned entity” can be…


