Rajeev Pentyala – Microsoft Power Platform

From the Dynamics trial instance, while registering a Custom Connector, encountered following issue.

Reason:

• Error message states clearly, that the User who is trying to register ‘Custom Connector’ does not have ‘Power Apps’ license.
• By default when you subscribe for trial , Dynamics only grants the ‘Dynamics 365 Customer Engagement Applications’ license which does not have ‘Power Apps’ option.
• To check the User license, connect to Microsoft 365 Admin Center
• Go to user’s ‘Manage product licenses’ tab.

Fix:

• Grant the user Power Apps license to the user.
• One option is by subscribing for the ‘Dynamics 365 Customer Engagement Plan‘ license by following below steps.
• Connect to Microsoft 365 Admin Center
• Go to ‘Billing -> Purchasing Services’.
• Select ‘Dynamics 365 Customer Engagement Plan Trial’ and click on ‘Get free trial’.

• You would get following confirmation page up on procurement.

• Now open the User, and grant the ‘Dynamics 365 Customer Engagement Plan’ license.
  • Make sure ‘PowerApps for Dynamics 365’ is enabled.

• You should be able to configure Custom Connector now.
• Refer Power Apps license guide for more details.

🙂