From the Dynamics trial instance, while registering a Custom Connector, encountered following issue.
Reason:
- Error message states clearly, that the User who is trying to register ‘Custom Connector’ does not have ‘Power Apps’ license.
- By default when you subscribe for trial , Dynamics only grants the ‘Dynamics 365 Customer Engagement Applications’ license which does not have ‘Power Apps’ option.
- To check the User license, connect to Microsoft 365 Admin Center
- Go to user’s ‘Manage product licenses’ tab.
Fix:
- Grant the user Power Apps license to the user.
- One option is by subscribing for the ‘Dynamics 365 Customer Engagement Plan‘ license by following below steps.
- Connect to Microsoft 365 Admin Center
- Go to ‘Billing -> Purchasing Services’.
- Select ‘Dynamics 365 Customer Engagement Plan Trial’ and click on ‘Get free trial’.
- You would get following confirmation page up on procurement.
- Now open the User, and grant the ‘Dynamics 365 Customer Engagement Plan’ license.
- Make sure ‘PowerApps for Dynamics 365’ is enabled.
- You should be able to configure Custom Connector now.
- Refer Power Apps license guide for more details.
🙂
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