Home > CRM, Dynamics 365 > Manage your Instance Storage – Dynamics 365

Manage your Instance Storage – Dynamics 365

In this article I am detailing on

  • How to check the amount of storage organization is using
  • How to increase/purchase Additional storage
  • ways to reduce the amount of storage space

Storage limit depends on the type of subscription you purchase initially. For 30 days trail you would get 5 GB of storage. If you are run out of storage, you can add more.

Monitor the storage:

To monitor the storage consumption

Organization - Total Storage Used

Alternatively you can install “Organization Insights” solution to your Dynamics 365 and monitor the storage in detail.

Refer my article to know more about Organization Insights

Organization Insights - Data Storage

Increase/Purchase Additional storage:

To add additional storage

  • Login to your O365 Account’s Admin Center
  • Billing -> Purchase services

Admin Center - Purchase services

  • Under “Add-on subscriptions” choose “Dynamics 365 – Additional Database Storage”
    • Note: This is not available if you are on 30 days trail subscription.

Reduce the amount of storage space:

We can reduce the data storage by deleting certain categories of data as the need arises, or you can set up bulk deletion jobs to reoccur at set intervals.

A particularly important note is delete the data only if you are sure that it is no longer needed as you cannot get back the deleted data.

Below are the ways to reduce/free the data storage:

  • Delete bulk email and workflow instances using a bulk deletion job
  • Delete suspended workflows
  • Delete Email attachments if they are no longer required
  • Delete Notes with attachments if they are no longer required
  • Delete bulk duplicate detection jobs and associated copies of duplicate records
    • Every time that a duplicate detection job runs, a copy of each duplicate record is stored in the database.
    • Delete by navigating to Settings -> Data Management -> Duplicate detection jobs
  • Delete bulk import instances
    • Every time you perform a bulk import, there is a system job associated with that import.
  • Delete bulk Delete instances
  • Delete Audit Logs
    • Be cautious before deleting, as can no longer view the audit history for the period covered by that audit log.
    • Delete by navigating to Settings -> Auditing -> Audit Log Management -> Delete Logs

Refer below articles for more info.

Manage Storage

Free storage space


Categories: CRM, Dynamics 365 Tags: ,
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