Dynamics 365 Portal – Troubleshoot errors hosted in Azure
Recently we got internal server error while we were accessing Portal hosted in Azure.
Microsoft Azure is providing simple and quick way to troubleshoot the errors.
There are few options to troubleshoot like ‘Log Stream’ and ‘Diagnostic Dumps’. In this Article, I am going to show how to use them.
Pre-requisite:
- Connect to your Azure account and open the Web App from ‘App Services’
- Make sure you enable “Application Logging” from ‘Diagnostics logs’ section
Log Stream:
- ‘Log Stream’ is helpful to track the ongoing exceptions and track the live Request and Response.
Diagnostic Dump:
- Connect to KUDU services by clicking on ‘Advanced Tools –> Go’
- Click on Tools –> Diagnostic Dump
- Download and extract the .zip folder
- Go to ‘LogFiles’
- Open the ‘eventlog.xml’ using any file editor
‘Application Insights’ is another option which helps you detect and diagnose quality issues in your web apps and web services.
🙂
Categories: ADX
ADX, Diagnostic Dump, Dynamics 365 Portals, Troubleshoot
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Rajeev Pentyala - Microsoft Power Platform 