CRM online instance opening only in Mobile version – Fix
The other day, when I upgraded to IE 11 browser and when I browse my CRM online URL, I was getting only mobile version (i.e., http:// Orgname.crm5.dynamics.com/m/default.aspx).
CRM Mobile Version
Even if i explicitly provide the URL http:// Orgname.crm5.dynamics.com/default.aspx, it was redirecting to Mobile version Reason
- CRM online is not compatible with IE 11
Fix
- Add CRM online site to IE 11 compatibility list
- Go to Tools -> Compatibility View Settings
- Add the “dynamics.com” website to compatibility view settings by click on “Add”
Compatibility Settings
- If its “OnPremise” add CRM server name to compatibility view settings.
- Refresh the browser
🙂
Categories: CRM 2011
Compatibility, CRM 2011, mobile version, online
Rajeev Pentyala - Microsoft Power Platform 
Great fix
for me going directly to
xxx.crm5.dynamics.com/main.aspx
works as well.