Home > CRM 2011, Plug-Ins > User does not have “prvSendEmail” privilage CRM 2011

User does not have “prvSendEmail” privilage CRM 2011


In CRM 2011, while sending an email programatically you may come across “User doe not have SendAsUser Privilage” exception.

(Refer useful article on How to send an email https://rajeevpentyala.wordpress.com/2011/08/03/sending-an-email-using-crm-2011-plug-in/)

It would happen even all the security roles having this privilege (Refer below)

SendEmail Privilage

SendEmail Privilage

To fix the issue, solution is very simple

  • Open the SQL management Studio and connect to “orgname_mscrm” DB
  • Run below query
  • UPDATE UserSettings
    SET IsSendAsAllowed  = 1
    WHERE IsSendAsAllowed = 0


Refer below helpful article on the same


Hope it helps 🙂

  1. Suresh
    September 14, 2011 at 6:34 PM


    Can you please let me know how to get the picklist text vale in crm 2011 plugins?

  2. May 19, 2012 at 4:41 PM

    This helped me a lot
    SELECT IsSendAsAllowed, *
    FROM UserSettings
    WHERE IsSendAsAllowed = 0


  3. October 9, 2013 at 3:24 PM

    Dude, as always you are a savior !!!

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