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Home > CRM 2011 > Solution import error in CRM 2011

Solution import error in CRM 2011

Hi,

Solution import error

Sometimes you may get above error screen, when you try to import the “Solution”.

Reason:-

  1. Let’s assume you have a solution “XYZ.zip” with 3 files (i.e., [Content_Types].xml, Customizations.xml & Solution.xml)
  2. Extract the “XYZ.zip” to “XYZ_new” folder
  3. Do some customization changes (i.e., Add few buttons to Ribbon) to “Customizations.xml”
  4. Save the changes
  5. Zip the “XYZ_new” folder to “XYZ_new.zip”
  6. Try to Import the “XYZ_new.zip” as solution and you would get “Import solution error”

Fix:-

  • Always zip the files from root level not from folder level
    • i.e., When you make changes to solution files (Refer step 3 & 4) don’t zip “XYZ_new” folder, instead follow this step
    • open “XYZ_new” folder and select files (Ctrl + A) and zip the files to “XYZ_new.zip”
    • Import  the zip
    • Get the “Imported successfully” message

Hope it helps 🙂

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