Rajeev Pentyala – Microsoft Power Platform

While installing CRM 4.0 on Windows Server 2008 R2 server we  will get errors mentioned in above screen

Reason:-

• This is because CRM 4.0 requires the old “Indexing  Service (CISVC)” , which was part of Windows Server 2003

       Fix:-

To fix this,  we need to enable the Windows Server 2003 indexing service (cisvc) on current Windows  Server 2008 machine within File Server Role. (Follow below steps)

• Open “Server Manager”
• Click on “Roles” link
• Go to “File Server Role” tab and click on  “Add Roles” link
• Check “Indexing Service” under “Windows Server 2003 File Services”

2)    To fix the “Service  msftesql was not found”

Reason: –

• This error comes from conflict between installing Microsoft Dynamics CRM 4.0 with SQL Server 2008.
• The “msftesql” is the “Microsoft SQL Server Full  Text Indexing Service” which has a different name under SQL Server 2008

Fix:-

• Open “Registry” (Go to Run -> Regedit)
• Navigate to “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services” on the tree
• Rename ‘MSSQLFDLauncher’ Folder to ‘msftesql’
• Restart the server
• Go to “Services” (Run ->  Services.msc)
• Start the “SQL Full-text Filter Daemon  Launcher (MSSQLSERVER)” service
• Complete the CRM installation
• Rename back msftesql Folder to  MSSQLFDLauncher (Follow step 1 – 3) 

3)    To fix the “Index was  outside the bounds of the array”

• Configure “User  Account” which you have given while installing CRM  as service account for Report Server and  Analysis server
• Instead of  above step, You can even give “Network Service Account” as service account  while installation