Archive
Found more than one RibbonDiff entity – Error while publishing customizations
Other day when I was trying to edit my ‘Account’ entity ribbon using ‘Ribbon Work Bench’ tool, I was getting ‘Found more than one RibbonDiff entity’ error at the time of publishing customization’s.
Refer the KB Article
Reason –
- One of the reason could be, In <RibbonDiffXml> there might be more than one element with same ‘Id’.
- In my case, I had two <HideCustomAction> node with same ‘HideActionId’
Fix
To fix the issue I followed below steps
- Create a solution with the affected entity and export
- Extract the folder, open the “customizations.xml”
- Go to <RibbonDiffXml> and check if any of the XML elements with same Id’s
- Delete or Rename the duplicate XML elements
- Save, Re-import and Publish the solution
Note –
If by following the above steps in ‘Fix’ does not solve the problem, try these steps
- Take a backup of “customizations.xml” file
- Now open the original ‘customizations.xml’ and clear the xmlelements in <RibbonDiffXml> section
- Save, Re-import and Publish the solution
Now if you open crm application and open the entity, you don’t find old ribbon changes since we clear all xml elements in <RibbonDiffXml> section.
To get back old changes and fix the issue follow these final steps
- Export the solution back
- Open “customizations.xml” file and copy the <RibbonDiffXml> section file from backup file
- Make sure you don’t have any elements with duplicate Id’s
- Save, Re-import and Publish the solution
🙂
Show custom messages as banner notifications – CRM 2011
In CRM 2011, one way to show custom messages is using Jscript ‘alert’ function.
In one of our requirement we have to display a custom message on CRM form banner like OOB notification.
Notification
We can achieve this using Jscript, but it’s an unsupported way and there are no guarantees that this code won’t change in the future.
I am providing 2 scripts which is compatible Pre and Post UR 12.
Post UR 12
// Level – 1 (Critical), Level – 2 (Info), Level – 3 (Warning),
function addNotification(message, level) {
try {
var notificationsList = Sys.Application.findComponent(‘crmNotifications’);
if (notificationsList) {
notificationsList.AddNotification(‘noteId1’, level, ‘namespace’, message);
}
} catch (e) {
}
}
Pre UR 12
// Level – 1 (Critical), Level – 2 (Info), Level – 3 (Warning),
function addNotification(message, level) {
try {
var notificationsArea = document.getElementById(‘crmNotifications’);
if (notificationsArea) {
if (level == 1) { //critical
notificationsArea.AddNotification(‘mep1’, 1, ‘source’, message);
}
if (level == 2) { //Info
notificationsArea.AddNotification(‘mep3’, 3, ‘source’, message);
}
if (level == 3) { //Warning
notificationsArea.AddNotification(‘mep2’, 2, ‘source’, message);
}
if (message == “”) { // Clear the notifications
notificationsArea.SetNotifications(null, null);
}
}
} catch (e) {
}
}
How do I use the method
- To show custom message as Information, pass message and Level =2
addNotification(“This is sample message.”, 2);
Note – CRM 2013, has a new feature to display Notifications which is a supported way.
🙂
‘Selected record types not defined for connection roles’ – Error
In CRM, ‘Connections’ are relationships between two entity records in the system. It’s a way to create a relationship (link) between two entities records.
I got the below error when I try to connect one of my custom entity record with ‘Account’ by the role ‘Referred by’
Connection Role – Error
Fix
We have to configure the entity type on the “Connection Role”, Referred by
- Go to ‘Advanced Find’ –> Connection Role
- Open the ‘Connection Role’, ‘Referred By’
- Choose the entity you want this ‘Connection Role’ work for
Connection Role – Record Types
- Save and Close
🙂
Undefined Error – Activity Feeds CRM 2011
You might have experienced the below script error, when you click on ‘What’s New’ link on Sitemap
Activity Feeds – Script error
To fix this error, check if the logged in user has “Activity Feeds” security role or not.
Activity Feeds Security Role
“Activity Feeds” security roles comes, when you import the “Activity Feeds” managed solution in to your CRM application.
Every user other than ‘System Administrator’ should have “Activity Feeds” security role to view feeds.
Plug-in on related entities during ‘Cascade All’ actions
Assume the relationship behavior between ‘Contact’ and ‘Appointment’ is “Cascade All” on ‘Assign’ action.
Relationship Behavior – Assign – Cascade All
By virtue of that, if a Contact has 2 Appointments, if I change the owner of ‘Contact’ the related 2 Appointment owner also changes.
In one of the requirement, we have to restrict the Cascade operation based on business logic on child record (i.e., Appointment)
So I registered a Plugin on ‘Assign’ of ‘Appointment’ and want to handle the Cascade operation, but the Plugin never get executed.
Reason & Solution
- CRM treats Cascade Assign operation on Child records as an Update.
- Register the Plug-in on ‘Update’ instead of ‘Assign’ message.
- In the Update plug-in, the Target entity only contain ‘Owner’ field
🙂
Multiple forms of type Main are found. No Record Walls are added – CRM 2011 Activity Feeds Error
I was getting below warning message, when I tried to configure Activity Feeds for entity ‘Contact’ and selected the “Enable walls for this type of record form” check box
Multiple forms of type Main are found. No Record Walls are added. Configure the walls to the required forms manually
Activity Feeds Configuration
Reason
The reason was, my ‘Contact’ entity has multiple forms of type “Main” configured and CRM does not allow us to check “Enable walls for this type of record form” check box.
Contact Entity Multiple Forms
So to configure the walls for ‘Contact’ entity, we have to do it manually by following below steps
How to configure “Record Wall” to required forms manually
To configure wall manually
- Choose the form you need to show the record wall for among multiple forms
- Open the Form Editor
- Insert a new Tab with single column (Go to Insert > Tab > One Column)
- Open the Tab to edit (Go to Tab Properties > Display)
- Name= tab_recordwall
- Label = Record Wall
- Uncheck “Expand this tab by default”
- Tab Properties > Events
- Form Libraries, add “msdyn_/ActivityFeeds.Form.js” file
- In event handlers, Add
- Library: msdyn_/ActivityFeeds.Form.js
- Function: ActivityFeeds.Form.CustomizationUtils.updateRecordWallRenderingState
- Check “Enabled.
- Check “Pass execution context as first parameter”
Tab Properties
- Save your changes to the tab and return to the form editor.
- Select the section inside of the “Record Wall Tab”.
- In the Form Editor, Add ‘RecodWall.htm’ file by click Insert > Web Resource
- In the “Record Wall” Tab’s ‘Section’, choose ‘General’ tab and set
- Web resource = msdyn_/RecordWall.htm
- Name = RecordWall
- Visible by Defualt = checked
- Pass record object…= checked
Record Wall Tab’s Section Properties
- In the “Record Wall” Tab’s ‘Section’, choose ‘Formatting’ tab and set
- Layout > One column
- Row Layout > 15 rows (this is flexible, but 15 is standard the standard look).
- Display border = yes
- Scrolling = as necessary
- Save & publish
🙂
Xrm.Utility is undefined error – CRM 2011
Other day when I deployed my solution on a new CRM server, I was getting “Xrm.Utility is undefined” script error.
I refered“Xrm.Utility” JScriptin my code to open forms which was causing script issue.
Reason & Fix
- The CRM server is not having UR 8
- Since Xrm.Utility object was added in CRM 2011 Update Rollup 8, installing UR 8 on server solved the issue
🙂
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