Rajeev Pentyala – Technical Blog on Power Platform, Azure and AI

Other day while configuring ‘Mailbox’, we got ‘Server does not support secure connections‘ exception, while approving the Mailbox using ‘Approve Email’ button.

Reason:

• Our Dynamics application is ‘SSL’ enabled however the Email Server Profile’s, Use SSL for Incoming Connection and Use SSL for Outgoing Connection properties were set to ‘No’ causing the exception.

Fix:

• Set the Use SSL for Incoming Connection and Use SSL for Outgoing Connection properties to ‘Yes’, so that Dynamics will be allowed to connect to an email server on a non-secure channel, for both outgoing and incoming email.

• We can set the ‘Use SSL for Incoming/Outgoing Connection’ properties either by making an SDK call or by updating ‘EmailServerProfileBase’ table in DB.

🙂