In CRM, ‘Connections’ are relationships between two entity records in the system.  It’s a way to create a relationship (link) between two entities records.

I got the below error when I try to connect one of my custom entity record with ‘Account’ by the role ‘Referred by’

Connection Role - Error
Connection Role – Error

Fix

We have to configure the entity type on the “Connection Role”, Referred by

  • Go to ‘Advanced Find’ –> Connection Role
  • Open the ‘Connection Role’, ‘Referred By’
  • Choose the entity you want this ‘Connection Role’ work for
Connection Role - Record Types
Connection Role – Record Types
  • Save and Close

🙂

Advertisements
Advertisements

Leave a comment