Advertisements
Home > CRM 2011, SSRS > ReportProcessingException: Cannot create a connection to data source ‘CRM’

ReportProcessingException: Cannot create a connection to data source ‘CRM’

Recently, when we deployed our CRM managed solution with reports on our testing environment, we were getting “rsProcessingAborted” error while accessing the  reports.

When we check the event viewer for more error details, we found below “Caller has insufficient privilege to run report” exception

Data source ‘CRM’: An error has occurred. Details: Microsoft.ReportingServices.ReportProcessing.ReportProcessingException:

Cannot create a connection to data source ‘CRM’. —> Microsoft.Crm.Reporting.DataExtensionShim.Common.ReportExecutionException: Caller has insufficient privilege to run report as user

Reason

  • In our scenario, SQL Server report service was running under a separate “Service Account”
SSRS Report Service Account

SSRS Report Service Account

  • The service account under which report service was running does not have required privileges to establish connection and access filtered views

Below fix worked for us

Fix

  • Since the Report Service’s “service account” was unable to access CRM filtered views,
    • We added the “service account” as a member of the AD’s “PrivReportingGroup {Org_guid}” and “PrivUserGroup {Org_guid}” groups
    • Provided “service account” SQL Server login with permissions to ReportServer and ReportServerTempDB (db_owner, RSExecRole)
Advertisements
  1. June 13, 2014 at 1:26 PM

    Hi Rajeev,

    I think that I have the same Problem; when i run the report for “activated Users” I become Reporting Error The report cannot be displayed. (rsProcessingAborted). Other reports like Quote works.
    I have MS Crm 2013 on Windows 2012 with separate Sql-Server 2012.

    The User running Reporting Services on Sql-Server is Member on the above mentioned groups on the AD. And the SQL-Server-Account too.

    Perhaps can you help me?

    Thanks

    Kader

  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: