Posts Tagged ‘prompting credentials’

CRM application prompting credentials for all SOAP/OData calls

September 27, 2012 3 comments

Other day my CRM application started behaving weirdly, it was prompting credentials for every OData/SOAP calls in my Jscripts.

Here is the scenario, I had a custom jscript library on Account entity which enable/disable ribbon buttons on form load.

So when I open the Account form I had to provide credentials for all those service calls in my custom jscript.

I thought the problem was with my browser settings I even tried by resetting properties of my browser but it did not solve the issue

Finally setting to the Windows Authentication’s “Providers” solved my problem.

Below are the steps I followed

  • Open IIS
  • Click on “Microsoft Dynamics CRM” website
  • Double click on “Authentication” on “Features View”
CRM Windows Authentication

CRM Windows Authentication

  • Click on “Providers” on left navigation
  • Make sure “Negotiate” provider is the 2nd option after NTLM


  • Reset IIS

These steps worked in my case. Thanks for the hosks link