Rajeev Pentyala – Dynamics 365 Blog

Once you enable “Portal Add On” in your Dynamics instance, your OOB portal would look as below with “Contoso, Ltd.” text at top left corner.

Note: I enabled ‘Customer Service’ portal solution. If you install different solution, UI will be different.

Steps to configure your desired logo on the Portal:

Add PNG/JPG file as ‘Web File’

• Log in to your Dynamics 365 instance
• Navigate to Portals -> Web Files and click ‘New’
• Provide below details on your new ‘Web File’
  • Name: Can be anything. This will be referred in ‘Content Snippet’ in following steps
  • Parent Page: Home
  • Partial Url: Can be anything.

• Save the record
• Go to ‘Notes’ tab and add your png/jpg file as attachment.

Update content snippet with web file reference

• Navigate to Portals -> Content Snippets
• Open “Navbar Left” snippet
• In Value(HTML) field value’s ‘Source’ tag, replace content with below

<p style=”margin-left: -1px;”><img style=”top:-25px; width: 100px; height: 53px; margin-right: 1px; margin-left: 1px; float: left; position: relative;” src=”/{Webfile Name}” /></p>

• Save the file

Open/refresh the Portal and you should see your logo. You might want to logout and login if you don’t see the logo.

🙂