Posts Tagged ‘CRM’

There is no active transaction – Error on Case Resolution

February 9, 2015 Leave a comment

I have an on demand workflow which Resolve the Case’s. I got below exception when I run the workflow against a Case.

No Active Transaction Error

No Active Transaction Error

Reason & Fix

  • There is no active transaction Error – message usually denotes the failure in any other Plug-in steps already registered on the same event.
  • In my scenario, there were OOB Activity Feeds Plug-in steps registered on Case entity ‘SetDynamicState’ message.
  • So the Activity Feeds  ‘SetDynamicState’ message failing when my workflow tried to change status of Case, causing “no active transaction Error “.
  • By deactivating the Activity Feed step on Case entity ‘SetDynamicState’ message solved the problem.
Disable Activity Feed Steps

Disabled Activity Feed Steps


Different ways of referencing web resources – CRM

December 8, 2014 Leave a comment

If you have a HTML file added as a Web resource in CRM and it need to refer below web resources

  • new_jquery
  • new_dummy

Below are 2 ways to achieve the same

Standard Way

One way is to follow below convention to refer the web resource files in your HTML file

<script src=”../webresources/{webresourcename}”></script>

Referencing by folders

Assume you maintain files in folder structure, in your Visual studio solution which looks as below

  • Jscript
    • Util
      • jquery.js
      • helper.js
    • Account
      • account_form.js
      • account_ribbon.js
  • CSS
    • dummy.css

Below is a more readable way to refer CRM web resources in HTML file.

Below are steps to achieve same.

Step 1

Add web resources with name as “solution prefix_/{webresourcename}”, as below.

  • new_/Jscript/Util/jquery
  • new_/CSS/dummy
Web resource with folder naming

Web resource with folder naming

Step 2 

When you follow above naming convention, web resources can be referenced like how we do it in projects, as below

<script src=”Jscript/Util/jquery” type=”text/javascript”></script>

Refer MSDN Link

Categories: CRM Tags: , ,

Base and Extension base tables Merge error – Upgrade from CRM 2011 to 2013

October 29, 2014 Leave a comment

As we know till CRM 2011, CRM maintained two database tables for each Entity:

  • Base table for the out-of-the-box fields of an entity
  • Extension table for the custom fields added to an entity

With CRM 2013, Now there is just one entity table for a given entity.

So when you upgrade CRM 2011 to 2013 Organization using Deployment manager, both base & extension base tables will be merged automatically.

Refer this link on how to upgrade Organization from 2011 to 2013.

However, you might get merge error stating:

“This may exceed that the architectural limits of Microsoft SQL Server, and the merge operation will fail.”

Refer this link on how to fix the table merge error.


Network Error while accessing external service from CRM web resource

October 28, 2014 Leave a comment

We had a requirement to fetch and display data from external hosted service, on a HTML web resource  hosted in CRM.

So I created a HTML file with below logic to fetch data from external hosted service.

var xmlhttp = new XMLHttpRequest();‘POST’, {External Service URL}, false);

xmlhttp.onreadystatechange = function () {
if (xmlhttp.readyState == 4) {
if (xmlhttp.status == 200) {
// Success

The logic was working fine, when I tested individual HTML fine.

But when hosted in CRM, I was getting “Network Error”.

Reason :

  • Cross domain issue while accessing HTML from CRM

Fix :

  • Setting “Access data sources across domains” to “true” in IE browser solved the issue
Access data sources across domains

Access data sources across domains


Using ‘No Lock’ in FetchXML CRM

October 16, 2014 Leave a comment

In one of our requirement we are retrieving records using FetchXML and we observed fetch taking long time when there are more concurrent user access.


  • Records are being updated by other users when I perform Fetch

Fix :

  • Set “no-lock=’true'” in the FetxhXML as below

<fetch mapping=’logical’ no-lock=’true’>



Categories: CRM Tags: , ,

The security timestamp is invalid because its creation time is in the future – Error CRM

September 24, 2014 Leave a comment

I was getting below exception when I try to create records from my console application using CRM Organization Service.

The security timestamp is invalid because its creation time (2014-09-24T08:51:00.583Z) is in the future. Current time is 2014-09-24T08:45:58.432Z and allowed clock skew is 00:05:00].

Reason :

  • There was difference in Time settings between CRM Front end server and CRM DB Server.

Fix :

  • In our case CRM Front end server and CRM DB Server time zones were different.
  • Also sometimes check if the “Windows Time” service is running on machines. (To check go to Run -> Services.msc)
  • FYI, “Windows Time” service maintains date and time synchronization on all client and servers on the network.

Same scenario would sometimes cause below exception too

Message security verification failed


Check Entities attribute type – CRM Late Binding

September 2, 2014 Leave a comment

Recently somebody posted a question in my blog, whether there is a way to determine the entities ‘Attribute Type’ instead of making Organization service call and read the metadata. 

Assume you have a Plug-in you made a ‘Retrieve’ call using Late Binding and, you got Entity object. 

Below is easy way to determine type of each attribute using ‘is’ operator.

Entity.Attributes[attributeName] is EntityReference


Entity.Attributes[attributeName] is Money


Entity.Attributes[attributeName] is OptionSetValue


Categories: CRM Tags: , ,

List of supported plug-in messages by entity in CRM

Have you ever got a requirement to check whether any given Plug-in message is supported by your entity?

To check that quickly, there is an Excel sheet (i.e., Message-entity support for plug-ins.xls) comes with SDK, contain list of supported messages by entity.

Supported Messages List

Supported Messages List


Check network performance using CRM Diagnostics page

With the release of CRM 2011 UR 4, CRM built a diagnostics page to check network performance between the client and server.

Using diagnostics page we can check the bandwidth, latency and JavaScript Rendering performance.

This is a quick and easy way to identify the network performance without having to install any tools on the client or server.

To get the diagnostics page browse the page by using the below URL convention and click the Run button to start the tests.


This page is available for both CRM Online and OnPremise.

CRM Diagnostics Page

CRM Diagnostics Page



Categories: CRM Tags: , , , ,