Rajeev Pentyala – Dynamics 365 Blog

We have 2 Portal solutions (i.e., Partner Portal and Custom Portal) enabled in our CRM organization and when I tried to configure ‘Custom Portal’ in a Web App, I could not, as the “Adxstudio Portals Website” drop down was disabled and defaulted to ‘Partner Portal’.

Reason:

• ‘Partner Portal’ solution configured first, and it created a record in ‘Website Bindings’.
• As design, portals defaults to ‘Partner Portal’ solution, if there was an active Website Binding.

Fix:

• Go to the ‘Website Bindings’ in CRM, by navigating to “Advance Find -> Website Bindings”.

• Delete the website binding record

🙂