Archive for February, 2021

Canvas App Import Failure | CanvasAppEnvironmentMismatch error

February 9, 2021 Leave a comment

We configured a new Dynamics Instance copied from another Instance using ‘Customizations and schema only’ option.

While importing a solution with a Canvas App, the solution import failed with CanvasAppEnvironmentMismatch error

CanvasApp import: FAILURE: Code: CanvasAppEnvironmentMismatch Message: The specified app ‘xxx-xx-xxxx-xx’ belongs to the environment ‘xxx-xx-xxxx-xx’ and not ‘xxx-xx-xxxx-xx’ which is the environment associated to instance ‘xxx-xx-xxxx-xx’

Its a strange because, the Instance is a copied one and there were no Canvas Apps exist, when checked in the PowerApps Portal -> Apps tab.


  • Even though the PowerApps portal not showing up any Apps, when queried the ‘Canvasapps’ Data Verse entity using oData URL, there were Canvas App records pointing to a different Instance (i.e., The Source Instance which the current instance copied from).
    • Copy the name of the App from json collection. We would need it in next steps.
  • Solution import failed because of the matching Canvas App entry pointing to a different Instance in ‘Canvasapps’ entity.


  • Write a C# console and delete the entry in ‘Canvasapps’ entity.
  • Following is the sample code.
 var queryCanvasApps = new QueryExpression("canvasapp")
                    ColumnSet = new ColumnSet(true)

                var filter = new FilterExpression(LogicalOperator.And);
                var cond1 = new ConditionExpression("name", ConditionOperator.Equal, "{App_Name copied in above section}");

                queryCanvasApps.Criteria = filter;

                var apps = CrmService.RetrieveMultiple(queryCanvasApps);

                foreach (var app in apps.Entities)
                    //Delete the App entry
                    CrmService.Delete("canvasapp", app.Id);
  • Post deletion, reimport the solution and it should work.