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Archive for May 5, 2018
Dynamics 365 – Broken ‘Notes’ control on the form and Fix
If you have upgraded to latest Dynamics 365 version or subscribed for 30 days trail and could not add a note or attachments in ‘Notes’ tab on form, this fix is for you.
Problem statement:
- Could not add a Note or add attachment from ‘Notes’ control on form.
- ‘Notes’ panel rendering as below with no ‘Enter a Note’ option
- It seems product issue and will be fixed in future updates.
Fix worked for me:
There is no documented fix for this, however below steps worked for me.
- Open the entities ‘Customization Form’ which you have problem with.
- Double click and open the ‘Notes’ tab
- Under ‘Web Client Properties’, select ‘Default tab’ property as highlighted below.
- Save & Publish
- Go back to the form and refresh.
- You should see option to add Note.
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Categories: Dynamics 365
Tags: Broken Notes control, Dynamics 365, Unable add attachment
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